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How to withdraw from an online casino

Getting your money out should be simple. Here's the process at UK-licensed casinos, how long each method takes and how to avoid the usual delays.

Key takeaways

  • Verify your account before your first withdrawal.
  • Withdrawals normally go back to your deposit method.
  • E-wallets and fast card services are quickest; standard cards take 1 to 3 working days.
  • Withdrawing during wagering usually cancels a bonus.

Step by step

  1. Check your balance. Make sure no bonus wagering is in progress; withdrawing usually cancels an active bonus.
  2. Open the cashier. Choose Withdraw, usually under My Account.
  3. Choose your method. Normally the one you deposited with.
  4. Enter the amount. Check the minimum: none at PlayOJO, £5 at 10Bet.
  5. Complete any checks. First withdrawals may need ID or proof of address.
  6. Wait for approval and transfer. Approval often takes hours; the transfer depends on the method.

Withdrawal times at our casinos

Withdrawal speeds
CasinoFastest methodReported timesMin withdrawal
CasumoPayPalPayPal: Under an hour in independent tests; Visa debit: Under an hour in tests; Casumo's terms allow up to 2 working days; Trustly: Under 5 hours on average in testsSee cashier
LadbrokesPayPal or Visa Fast FundsDebit card: 1–3 working days; Visa Fast Funds: Around 4 hours; PayPal: Within hours (reports range from 8 to 24)£5 (debit card)
PlayOJOVisa debit (tested)Visa debit: About 5 hours in a test this month; Minimum withdrawal: None; Withdrawal fees: NoneNo minimum
Coral CasinoPayPalDebit card: 1–3 working days; PayPal: Fastest option, often same day; Instant bank transfer: Varies by bank£10 (PayPal)
10Bet CasinoE-wallets such as PayPal or SkrillDebit card: 3 hours to 2 working days; PayPal: Up to 2 days; Bank transfer: 1–3 working days£5

Why casinos check your identity

UK-licensed casinos must verify who you are and may ask where your money comes from. It protects you and stops fraud and money laundering. Doing it early means your first withdrawal isn't held up.

The closed-loop rule

Casinos pay winnings back to the method you deposited with, up to the amount deposited, before using another method. Coral, for example, asks that the method has been used in the last six months. If you deposited with Paysafecard or Apple Pay, you'll add another method to withdraw.

Common causes of delay

  • Unverified identity or payment method.
  • Active bonus wagering.
  • Weekends and bank holidays.
  • Withdrawing to a method you didn't deposit with.
  • Name mismatches between your casino and bank accounts.

If a withdrawal goes wrong

Contact the casino's support first and keep a record. If it isn't resolved, use the casino's independent dispute resolution service, which every UK licensee must provide. Our licence guide explains what the licence protects. Compare payout speeds on fast withdrawal casinos and methods on the payments hub.

Sources and checks

Pay safely, play safely

Set a deposit limit before your first deposit, and keep it lower than you think you need. If you ever feel the urge to deposit more to win back losses, take a break. The National Gambling Helpline is free, 24/7, on 0808 8020 133, and many UK banks let you block gambling payments from your app. See our responsible gambling page.

Frequently asked questions

How long does a casino withdrawal take?

From under an hour to a few working days, depending on the casino, the method and whether you're verified.

Why is my withdrawal pending?

Usually because of verification, an active bonus or the casino's review queue.

Can I cancel a withdrawal?

Many casinos won't let you reverse a withdrawal once it's requested, and they mustn't encourage you to. Once requested, let it go through.

18+

Gambling should stay fun. If it isn't, take a break and talk to someone. Free, confidential support is available 24/7.

BeGambleAware.org GamCare National Gambling Helpline 0808 8020 133 GAMSTOP Advertiser disclosure

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